Terms and Conditions

Terms and Conditions

Terms and Condition created with the Generator of the Deutsche Anwaltshotline AG.

Validity

These terms and conditions apply to all orders made by e-mail, telephone or other means of distance communication of goods and services offered through the website www.race-navigator.com.

Contracting party

Based on these terms and conditions a contract is concluded between the customer and

RN Vision GmbH
Address: Arndtstraße 27, 41352 Korschenbroich, Germany
Tel: +49 2161 63 970 11
Fax: +49 2161 63 970 12
E-Mail: info@rn-vision.de
Commercial Register: AG Neuss
Company Registration Number: 18568
Tax Identification Number: DE304812488

hereinafter referred to as the Provider

Conclusion of the contract

The contract is concluded in electronic commerce via remote communication means such as telephone and e-mail.

Our product information and offers on the Internet are not binding and no binding offer to conclude a contract. The offers shown are merely a non-binding invitation to submit an offer in the form of a customer order, which can then be accepted by the Provider. The order process for concluding the contract via remote communication (telephone / e-mail) includes the following steps:

  • Calling the order hotline / sending e-mail with order request
  • The customer receives a confirmation e-mail on receipt of the order. If required, additional data needed for the fulfilment of the contract are requested by telephone or e-mail.
  • The customer receives an e-mail with a written offer, which is non-binding to the customer.
  • After acceptance of the offer by the customer, the customer receives an e-mail with an invoice and payment obligation for the ordered items or services.

The contract is concluded with the sending of the invoice / order confirmation. The contract is also concluded by sending the ordered goods or providing the ordered service.

Retention of Title

Until full payment, the delivered goods remain the property of the Provider.

Reservations

The provider reserves the right not to provide a promised good in the case it is or becomes unavailable.

Prices, Shipping, Return Shipping

The product price list on the website shows both gross prices (incl. VAT) and net prices (excl. VAT), marked accordingly. In addition to these prices additional shipping costs apply, about which the customer is informed in detail in the non-binding offer that he receives before the contract is concluded. If the customer uses his right of revocation, he shall bear the return shipping costs.

Terms of Payment

The customer has only the following options for payment: prepayment via bank transfer, payment service (PayPal), cash on collection, credit card on collection. Further payment methods are not be offered and will be rejected.

The invoice amount is to be transferred in advance to the account specified there after receipt of the invoice, which contains all details for the transfer and is sent by e-mail.

The invoice amount may also be paid in cash at the usual office hours, after deducting the shipping costs incurred in the business premises of the provider. When paying by credit card, the customer must be the cardholder. The credit card will be charged when the customer collects the goods at the Provider’s business premise.

The customer is obliged within 7 days after receiving the invoice to deposit or transfer the amount shown on the invoice to the bank account specified on it. Payment shall be due immediately from the date of invoice and without deduction. The Customer shall only be in default upon issuance of a warning notice. A right of retention of the customer that is not based on the same contractual relationship is excluded. The customer is not authorised to offset payments against counter-claims unless these are not in dispute or non-appealable.

Terms of Delivery

Stocked goods will be shipped at latest 2 days after confirmed receipt of payment. In the case of non-stocked goods, the customer will be informed of the expected shipping date and delivery time in the non-binding offer that he receives prior to the contract conclusion.

The delivery of stocked goods to Germany takes place no later than 7 working days after confirmed receipt of payment.

The delivery of stocked goods to member states of the European Union takes place no later than 14 working days after confirmed receipt of payment. The delivery of stocked goods to countries outside the European Union takes place no later than 21 working days after confirmed receipt of payment, unless the delivery time is extended by customs and other export controls, on which the supplier has no influence.

The supplier sends the order from its own warehouse as soon as the entire order is in stock. If a permanent impediment to delivery occurs for which the Provider is not responsible, in particular force majeure or non-delivery by a supplier despite a corresponding covering transaction in good time, the Provider has the right to withdraw from the contract with the customer. The customer will be informed immediately and any benefits received, in particular payments, will be refunded by the Provider.

Warranty

For the offered goods and services, the customer is entitled to the statutory warranty according to the relevant provisions of the Civil Code of the German Federal Republic (BGB).

The supplier is granted the right to choose between a repair or a new delivery if the goods are new and the customer is a company.

If the customer is a private individual, the warranty period for used goods is limited to one year. This does not apply to claims for damages of the customer due to injury to life, limb, health or essential contractual obligations that must necessarily be fulfilled in order to achieve the contract objective. Likewise, this does not apply to claims for damages due to grossly negligent or intentional breach of duty by the Provider or his legal representative or vicarious agent. Otherwise, the statutory provisions apply.

Contract Arrangement

The customer has no possibility to directly access the stored contract text himself. The customer can correct errors during the ordering process. For this purpose, he can proceed as follows: After the provider has received the order request of the customer, he sends the customer an offer, which is non-binding to the customer. At the request of the customer, changes in the offer are possible at any time. Only after the customer has fully accepted the offer, he receives an invoice with payment obligation from the provider.

 

Right of Revocation and Customer Service

Instruction on the Right of Revocation

Right of Revocation

You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from,

(a) In the case of a purchase contract: the day on which you or a third party named by you, who is not the carrier, have/has taken possession of the last goods of the order.

(b) In the case of a purchase contract: the day on which you or a third party named by you, who is not the carrier, have/has or have taken possession of the last good of the order.

(c) In the case of a contract for several goods ordered by the consumer under a single order and delivered separately: the day on which you or a third party named by you, who is not a carrier, has or have/has taken possession of the last good of the order.

(d) In the case of a contract for the delivery of a good in several lots or pieces: the day on which you or a third party named by you, who is not a carrier, have/has taken possession of the last partial shipment or the last piece.

In the case of a contract for the regular delivery of goods for a fixed period of time: where you or a third party named by you, who is not a carrier, have/has taken possession of the first good.

When several alternatives meet, the last time applies.

To make use of your right of revocation, you have to expressly notify us, RN Vision GmbH, Arndtstraße 27 41352 Korschenbroich +49 2161 63 970 11 info@rn-vision.de, about your decision to withdraw from the contract, e.g. by means of mail, telefax or e-mail. You can use the linked standard revocation form; however, this is not mandatory.

» Download Standard Recocation Form

To observe the revocation period it is sufficient to send off the information about your decision to withdraw from the contract to us in time.

Consequences of Revocation

If you withdraw from this contract, we shall immediately, and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us, return to you all the payments we have received from you, including the delivery costs (with the exception of the additional costs arising from the fact that you have chosen a different type of delivery than the more economical standard delivery option offered by us). For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; in no case will you be charged any repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You shall return the goods immediately and in any event not later than fourteen days from the date on which you inform us of revocation of this contract, to RN Vision GmbH, Arndtstraße 27, 41352 Korschenbroich, Germany. For meeting the deadline it is sufficient to send the goods before the deadline of fourteen days.

You bear the immediate costs of returning the goods.

You shall be liable for any diminished value of the goods only if it results from utilisation that exceeds what is required to test the condition, characteristics and functionality of the goods.

End of Instruction on the Right of Revocation

You can contact our customer service at the following times:

RN Vision GmbH
Arndtstraße 27
41352 Korschenbroich
Phone: +49 2161 63 970 11
E-Mail: info@rn-vision.de

Opening hours: Monday through Friday, 09:00-17:00 o’clock.

Exclusion of Liability

Customers’ claims for damages are excluded, unless provided otherwise in this paragraph. This also applies to the representative and vicarious agents of the provider, if the customer raises claims for damages against them. This exclusion of liability does not apply to claims for damages due to injury to life, limb, health or essential contractual obligations that must necessarily be fulfilled in order to achieve the contractual objective. Likewise, this does not apply to claims for damages due to grossly negligent or intentional breach of duty by the Provider or his legal representative or vicarious agent.

Assignment and Pledge Ban

Claims or rights of the customer against the Provider may not be assigned or pledged to third parties without the Provider’s consent, unless the customer has demonstrated a legitimate interest in the assignment or pledging.

Language, Jurisdiction and Applicable Law

The contract is written in German and this translation is only provided for information purposes (click here for the original German version). The further implementation of the contractual relationship takes place in German. The laws of the Federal Republic of Germany shall exclusively apply. For customers who are private individuals, this applies only insofar as this does not restrict any statutory provisions of the state in which the customer has his domicile or habitual residence. The place of jurisdiction for disputes with customers who are not private individuals, legal entities of public law or public special assets, is the registered office of the Provider.62