FAQ

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Here, you will find answers to requent questions about the Race Navigator systems. Please use this FAQ as a first source of help if you have any technical questions – often, you will find the right answer here quickly.

RN LITE


Does the RN LITE have an integrated battery?
Yes, the device is equipped with an integrated battery. The battery’s purpose is to ensure continuous video processing even after an incident and bridging short gaps in power supply. For example, it keeps the device powered in case that the external power supply from the car fails as the result of an accident. The battery is not meant to power the RN LITE continuously during use. The device must be connected to an external power supply when in use.

When is the RN LITE’s internal memory full?
If the remaining recording capacity is less than one hour, the system shows a warning on the upper tool bar. The symbol is a yellow triangle with an exclamation mark in the middle. The remaining recording capacity can be checked by selecting SETTINGS -> RN DEVICE -> STATUS on your display.

Is it possible to upgrade the RN LITE’s internal memory?
No, the RN LITE is only available with a fixed memory of 64GB.

Is it possible to attach additional cameras to the RN LITE?
No, the RN LITE can only be equipped with one camera.

My RN LITE cannot find a GPS signal.
1.) Please check if the external GPS antenna is connected correctly to the device. The union nut at the connection port must be firmly tightened.

2.) Please check the cable routing and see if the cable is bend or damaged.

3.) Please check the attachment of the GPS antenna. As a principle, we recommend to mount the antenna on the outside of the car, on the roof. The antenna has an integrated magnetic base.

It may also help to disconnect and reconnect the plug connection and/or to restart the system.

I cannot turn on my RN LITE.

Please check the external power supply. When in doubt, start your engine. If the power supply is working correctly, the green LED on the cigarette lighter plug will light up, indicating that the device is provided with 12V voltage supply.

In case of extreme exposure to sunlight, the RN LITE’s temperature may significantly increase. In this case, a built-in safety mechanism will shut down the RN LITE to protect it from thermal damage. This will prevent the RN LITE from being turned on again manually. In case of overheating, it is necessary to detach the RN LITE and remove it from direct sunlight in order to allow it to cool down. After a short time, the device can be turned on again while connected to an external power supply.

If connected to an external power supply, the RN LITE starts automatically. After the intro movie, the starting screen appears and the device is ready for use.


RN ONE MK2


Does the RN ONE have an integrated battery?
Yes, the device is equipped with an integrated battery with a battery runtime of about 15 minutes. The battery’s purpose is to ensure continuous video processing even after an incident and bridging short gaps in power supply. For example, it keeps the device powered in case that the external power supply from the car fails as the result of an accident. The battery is not meant to power the RN ONE continuously during use. The device must be connected to an external power supply when in use.

When is the RN ONE’s internal memory full?
If the remaining recording capacity is less than one hour, the system shows a warning on the upper tool bar. The symbol is a yellow triangle with an exclamation mark in the middle. The remaining recording capacity can be checked by selecting SETTINGS -> RN DEVICE -> STATUS on your display.

Is it possible to upgrade the RN ONE’s internal memory?
No, the RN ONE is only available with a fixed memory of 64GB.

Is it possible to attach additional cameras to the RN ONE?
Yes, the new version of the RN ONE (MKII) can be equipped with an additional, third external camera over USB. You can find a list of all available cameras on the RN CAMS page.

The camera view seems to be rotated by 180 degrees.
If the cameras are mounted in a hanging position (thread is facing upwards), the software allows to rotate the camera view. In order to do so, choose SETTINGS -> CAMERA on the display. Select the respective camera and check the option FLIP. The camera view will rotate by 180°.

I cannot turn on my RN ONE.
Please check the external power supply. When in doubt, start your engine. If the power supply is working correctly, the green LED on the cigarette lighter plug will light up, indicating that the device is provided with 12V voltage supply. The RN ONE MKII can be turned on by holding the ON/OFF button at the side for two seconds.

In case of extreme exposure to sunlight, the RN ONE’s temperature may significantly increase. In this case, a built-in safety mechanism will shut down the RN ONE to protect it from thermal damage. This will prevent the RN ONE from being turned on again manually. In case of overheating, it is necessary to detach the RN ONE and remove it from direct sunlight in order to allow it to cool down. After a short time, the device can be turned on again while connected to an external power supply.

After the intro movie, the starting screen appears and the device is ready for use. Additionally, the home button on the top of the device will flash green during the booting process. If the button shows a constant green light, the system is ready for use.

My RN ONE cannot find a GPS signal.
1.) Please check if the external GPS antenna is connected correctly to the device. The union nut at the connection port must be firmly tightened.

2.) Please check the cable routing and see if the cable is bend or damaged.

3.) Please check the attachment of the GPS antenna. As a principle, we recommend to mount the antenna on the outside of the car, on the roof. The antenna has an integrated magnetic base.

It may also help to disconnect and reconnect the plug connection and/or to restart the system.

RN PRO


Does the RN PRO have an integrated battery?
Yes, the device is equipped with an integrated battery. A new, fully charged battery has a runtime of approx. 1 hour in idle state (no recording). The battery’s purpose is to ensure continuous video processing even after an incident and bridging gaps in power supply. For example, it keeps the device powered in case that the external power supply from the car fails as the result of an accident. The battery is not meant to power the RN PRO continuously during use. The device must be connected to an external power supply when in use.

When is the RN PRO’s internal memory full?
If the remaining recording capacity is less than one hour, the system shows a warning on the upper tool bar. The symbol is a yellow triangle with an exclamation mark in the middle. The remaining recording capacity can be checked by selecting SETTINGS -> RN DEVICE -> STATUS on your display.

Is it possible to upgrade the RN PRO’s internal memory?
Yes, the RN PRO can be upgraded from 64GB to 128GB or 256GB. In order to do this the RN PRO must be sent in to our RN Support.

How many cameras can be connected to the RN PRO?
The RN PRO can be equipped with up to four cameras. You can find a list of all available cameras on the RN CAMS page.

The camera view seems to be rotated by 180 degrees.
If the cameras are mounted in a hanging position (thread is facing upwards), the software allows to rotate the camera view. In order to do so, choose SETTINGS -> CAMERA on the display. Select the respective camera and check the option FLIP. The camera view will rotate by 180°.

I cannot turn on my RN PRO.
Please check the external power supply. When in doubt, start your engine. If the power supply is working correctly, the green LED on the cigarette lighter plug will light up, indicating that the device is provided with 12V voltage supply. The RN PRO can be turned on by holding the ON/OFF button at the side for two seconds.

In case of extreme exposure to sunlight, the RN PRO’s temperature may significantly increase. In this case, a built-in safety mechanism will shut down the RN PRO to protect it from thermal damage. This will prevent the RN PRO from being turned on again manually. In case of overheating, it is necessary to detach the RN PRO and remove it from direct sunlight in order to allow it to cool down. After a short time, the device can be turned on again while connected to an external power supply.

After the intro movie, the starting screen appears and the device is ready for use. Additionally, the home button on the top of the device will flash green during the booting process. If the button shows a constant green light, the system is ready for use.

My RN PRO cannot find a GPS signal.
1.) Please check if the external GPS antenna is connected correctly to the device. The union nut at the connection port must be firmly tightened.

2.) Please check the cable routing and see if the cable is bend or damaged.

3.) Please check the attachment of the GPS antenna. As a principle, we recommend to mount the antenna on the outside of the car, on the roof. The antenna has an integrated magnetic base.

It may also help to disconnect and reconnect the plug connection and/or to restart the system.

RN ANALYZER


On which devices does the RN Analyzer work?
Die RN Analyzer App works on all Apple iPads from iPad 3 and higher. The RN Analyzer Software is available for Windows Desktop-Computers and Laptops.

Where can I get the RN Analyzer?
The RN Analyzer App can be downloaded for free from the Apple App Store. The RN Analyzer Software for Windows can be downloaded for free from our website.

Can I analyze my laps on a desktop PC or laptop?
Yes. You can download the RN Analyzer Software for Windows-PCs from our website. The recommended operating systems are Windows 7 and Windows 10.

RN CONNECT


On which devices does the RN Connect App work?
Die RN Connect App works on all Apple iPads from iPad 3 and higher and on all Apple iPhones from iPhone 5 and higher.

Where can I get the RN Connect App?
It can be downloaded for free from the Apple App Store.

General questions


Which kind of warranty applies to Race Navigator products?
For all new articles, the statuary warranty of 24 months applies. For used or refurbished articles or articles marked as demonstration items, a warranty of 12 months applies. We reserve the right to remedy defects free of charge before entertaining replacement or rescission. The warranty period starts in the moment the customer receives his article.

Customer Support

You didn’t find the answer to your question? Our customer support is at your service (we speak English). Please send as an e-mail to support@rn-vision.com .

You can also reach us via telephone within our office hours:

+49 2161 6397011
Monday thru Friday from 9:00 to 17:00 o’clock.